Policies

We Do Not Validate Parking

The best place to park is in the Orlando public library parking garage listed below. Put the address to the parking garage in your navigation. Then once you park, put the address to Luxe Med Spa in your navigation. We are a 2 min walk from the parking garage.

Parking Garage address:
112 E Central Blvd
Orlando, FL 32801

Luxe Med Spa Aesthetics address:
25 E Central Blvd
Orlando, FL 32801

Booking Fee

Booking Fee is applied toward services and will NOT be refunded due to cancellation, NO exceptions. If you need to reschedule your appointment, we ask you kindly do so within 48 hours of your scheduled appointment time or your deposit will be held as a cancellation fee. Appointment times are booked according to your scheduled procedure. Therefore, the booking fee confirms your booking slot. Last minute cancellations do not allow sufficient time to fill the appointment gap. Please be respectful of the provider time, as we are respectful of your time and appointment scheduled after you.

Booking Fee is $100 and will be charged to card on file that you provide during booking and are non-refundable and non-transferable. The booking fee does not go towards future appointments. This fee is for the appointment time. Re-scheduling must be done within “48 hours” of your scheduled appointment time or your booking fee will be kept as a cancellation fee and a new booking fee will be required to reschedule. Any appointment that no shows and/or cancels within “less than” 48 hours will lose their booking fee. NO refunds, exchanges or credit card charge backs will be accepted. If for any reason the payment does not process, you will be responsible for the owed deposit and billed. Future appointments cannot be made prior to resolving the deposit fee owed.

Late Policy

Arriving late will deprive you of valuable treatment time as well as the provider’s valuable time. Every effort to perform your treatment in the remaining scheduled time will be made; however, if unable to do so, we reserve the right to reschedule your appointment if arriving more than 15 minutes late and charge the deposit fee to the credit card on file.

*By booking an appointment with Luxe Med Spa Aesthetics, you understand and agree to the cancellation, late and refund policy terms & conditions.

Follow Up Cancellation Fee

Follow up appointments at Luxe Med Spa Aesthetics are a courtesy to the client. Follows ups are to ensure you and the provider are happy with your results. Follow ups are treated as a regular appointment and held to the 48-hour policy. If you cancel or reschedule within 48 hours of your follow up appointment a $50 cancellation fee will be charged to the card on file and a new booking will be required to reschedule and refunded to you at the time of your appointment.

Consultation Fee

If at the time of your appointment you decide you would not want to forward with any procedure your booking fee will be kept as a consultation fee for the provider’s time. You will have 30 days to schedule your procedure and your original booking fee can be applied to services. If you schedule outside of the 30 days a new booking fee will be required.

Children, Visitors & Pet Policy

Although we love children and pets, we DO NOT ALLOW PETS of any kind. Children are allowed but must be accompanied by someone to watch them while you are receiving treatment or well behaved in the treatment with you. We would want to avoid any injury to children and avoid disruption in the treatment room or lounge areas. Please plan accordingly prior to your appointment.

Visitors (ex: spouses, friends) are welcome to come; however, they must wait in the waiting lounge during your appointment. This policy is to ensure you get full attention during your injectable procedure. Injectables are very precise and require great concentration with attention to detail without distractions for the best results. If your visitor would like a consultation, they must have an appointment booked prior to arrival. The daily schedule is typically back-to-back which does not allow time for additional last-minute appointments.

READY TO SCHEDULE YOUR APPOINTMENT?